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The Story of Lunera Labs
At Lunera Labs, we are committed to maintaining the highest standards of quality, safety, and integrity in the research materials we provide.
Due to the sensitive nature of research peptides, all sales are final. We do not accept returns, exchanges, or refunds once an order has been shipped.
Research peptides require strict handling and storage conditions to preserve their integrity. Once a product leaves our facility, we cannot verify how it has been stored or handled. For this reason, accepting returns would compromise quality assurance standards and research safety protocols.
We take great care to ensure:
Accurate order fulfillment
Secure, protective packaging
Clear labeling and documentation
If your order arrives damaged, incorrect, or incomplete, please contact our support team within 48 hours of delivery with your order number and clear photos of the issue. We will review the matter promptly and, if appropriate, arrange a replacement at our discretion.
Orders cannot be canceled once processing has begun or once they have shipped.
All products sold by Lunera Labs are intended for research use only and are not approved for human or veterinary use.
By placing an order with Lunera Labs, you acknowledge and agree to this Return & Refund Policy.
If you have any questions prior to ordering, we encourage you to contact us so we can assist you in making an informed purchase.
Yes. Every peptide we offer includes a Certificate of Analysis (COA) to verify identity, purity, and quality. This document ensures our customers receive products that meet rigorous research standards. By providing COAs on all products, Lunera Labs reinforces transparency and gives researchers the confidence to trust their results.
Absolutely. All Lunera Labs peptides undergo independent third-party testing within the United States. These tests are performed by qualified chemists who confirm the peptide’s purity and authenticity. This extra layer of testing ensures our products meet strict scientific standards and maintains our commitment to reliability and accuracy.
Products labeled “For Research Use Only” (RUO) are not intended for human consumption, medical use, or veterinary purposes. Instead, they are manufactured for laboratory testing, academic studies, and controlled scientific research. By clearly marking our peptides RUO, Lunera Labs ensures compliance while supporting safe and ethical scientific discovery.